Projects
ANALYSIS
CUSTOMER SERVICE/ SUPPLY CHAIN
CUSTOMER STUDIES
MYSTERY SHOPPING
COMPETITOR BENCHMARK
STRATEGY
MARKET BENCHMARKING
Tenacity Business Solutions analyses your business to identify your most valuable customers and food ingredient requirements. We then dove tail this against the market and your business criteria and draw out real recommendations relevant to your business.
Tenacity Business Solutions define customer service as the assistance and guidance a company requires to people before, during, and after they buy a product or service. There’s a direct correlation between satisfied customers, clients, brand loyalty, and revenue growth.
At Tenacity a case Study can be defined as: A marketing strategy to show the opinions of people that have actually purchased and used the product/service a company offers.
Tenacity Business Solutions will undertake unbiased third-party shopping to gather actionable data for you from not only your stores but your competitors. The same philosophy is adopted for ingredient customers. We aim to offer what is required, relevant and innovative and where possible first to market.
Competitive benchmarking measures where and how your organisation stands against your competitors. By using a set of predetermined metrics, benchmarking allows you to compare your company’s performance against your competitors and other best-in-class brands.
- Consider your organisation’s mission and vision statements.
- Identify your company’s core values.
- Conduct a SWOT analysis.
- Outline tactics to achieve goals.
- Create a plan for allocating resources to achieve the desired outcome.
- Evaluate results for effectiveness.
Benchmark marketing is a tactic Tenacity Business Solutions employ to analyise your competitors’ place in the market, so you can find out where you stand in comparison. The goal of benchmark marketing is to identify the gaps in your own strategy so you can beat out competitors within your industry.